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Gaggenau expert arrives at a customer's house

A personalised service, delivered professionally

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Enriching the Gaggenau experience.

Our obsession for perfection results in our products being hand-crafted and subject to three times more quality control than others’. That is how the exceptional is created. Our service is equally refined. Those same, high expectations that you have of the appliance, hold equally true for the Gaggenau expert who arrives at your door to service it.

The sole purpose of our Customer Service is to ensure you achieve all that you could wish from your Gaggenau appliance. Our promise, and mission, is to respond to your support query within 24 hours.

Please call us

The best way for us to help you is to call our customer service line:

1300 170 552

24 hours support (Monday to Friday).

Fill in the contact form

Alternatively please fill in our online contact form outlining your query. We will endeavour to respond the next business day.

Visit the showroom

Experience the world of Gaggenau: the brand, the product and the culture. For a personal visit to our South Melbourne showroom please book an appointment.